Australasia's largest authorised amateur radio
dealer. We hold
over 26 authorised dealerships! We stock, sell & service more
amateur radio equipment than anyone else in Australasia!!
Due to the recent further devaluating of the AUD, prices must
rise for products we import. In-stock products are unaffected.
We can professionally service all the products we sell!
AMEX, MASTERCARD & VISACARD WELCOME HERE!
AUTHORISED ICOM AUSTRALIA DEALER
for ICOM AMATEUR RADIOS, RECEIVERS,
VHF MARINE RADIOS & UHF CB RADIOS!
FIVE (5) YEAR WARRANTY ON ALL NEW ICOM AND
YAESU AMATEUR RADIO TRANSCEIVERS WE SELL!
GET 10% OFF NEW AMERITRON,
RM ITALY & TOPTEK AMATEUR
LINEAR AMPLIFIERS IN STOCK
FROM MONDAY, 15th OCTOBER
TO FRIDAY, 26th OCTOBER!
AUTHORISED YAESU FACTORY-DIRECT IMPORTER
AUTHORISED YAESU SALES & SERVICE DEALER
YAESU SERVICE CENTRE
YAESU INSTANT CASHBACK PROMOTION
NOW on FT-991A and FTM-400XDR!
Conditions apply. Australia only.
ICOM VHF MARINE RADIOS FROM A$199!
ALINCO DJ-MD5/EG 2m/70cm DMR/FM
HANDHELD with COLOUR LCD and GPS.
First shipment sold out!
New shipment due about 25th October!
MASSIVE USA SEAFREIGHT SHIPMENT LATE NOVEMBER! PLEASE PLACE YOUR ORDER!
Place your order for USA seafreight now!
importing from dozens of factories world-wide!
Programming of your radio may require an app ("application")
if your computer's operating system is after Windows XP.
We provide and pioneered longer warranties in Australia!
Trading hours are 9:30am to 4:30pm Monday to Friday.
We mail order worldwide. Page updated 23-10-18.
Freighting or mailing of antennas is at extra cost.
Customer is responsible for all freight costs
to and from the dealer or Icom Australia
re Icom chargeable & warranty repairs.
Warranty cover is not insurance cover!
All parts orders require full prepayment.
Prices are subject to change without
notice due to exchange rate changes.
Special orders require full prepayment.
Prices confirmed for products in stock.
Australia's most knowledgeable staff
re the products we sell and support!
Please order by phone; 02 9688 4301/9636 9060/9896 8972,
by fax; 02 96881995, by email; email@example.com
or by mail; P.O. Box 240, Pendle Hill, NSW, 2145.
Please take all necessary safety precautions when installing
Base station verticals installed in high wind areas must be well-guyed!
One year warranty on all new antennas we sell. Warranty will be void
when antennas are customer damaged, environmentally damaged or
otherwise damaged. It is the customer's responsibility to ensure
antenna screws are tight. Do not overtighten antenna screws.
We must drill out screws that are seized due to overtightening!
Don't apply glue to antennas. Heatshrinking ant. screws is OK.
We don't divulge serial numbers of any new or used product.
Warranty does not apply to loosening of antennas or their
sections due to improper maintenance, care or installation.
Antenna warranty applies only to manfacturing faults.
Note; fibreglass antenna sections will be damaged if
clamps or U-bolts are clamped to those sections!
Prices are confirmed for all antennas in stock!
Warranty cover is NOT insurance cover!
|All these are amateur radio transceivers - NOT UHF CB transceivers!|
Compare Alinco HF 100W all-mode transceiver prices to competitors!
ALINCO DX-SR9T with 33A
Manson power supply...A$999
ALINCO DX-SR8T with 33A
Manson power supply...A$899
ALINCO DX-SR9T, DX-SR8T & Manson SPA-8330; all in stock!
Free freight Australia-wide, too!
NEW TYT TH-7800
Free freight Australia-wide!
WOUXUN KG-UV950P QUADBAND
Free freight Australia-wide!
Now with 50W RF o/p on 10m!
Lee with statue of a fire-fighting
dog in Tokyo
Lee visited Machu Picchu in Peru
Lee with Yaesu cap at Brooklyn Bridge,
New York City, USA.
Example of a Collins KWM-1 HF SSB transceiver in excellent condition.
It belongs to a long-term customer.
He requested it be shown here,
but he doesn't want to sell it.
Glass igloos at Kakslauttanen in Finnish Lapland. One of the best holiday destinations in the world!
You can also enjoy reindeer sleigh rides, husky dog sled rides, snow
motor-biking and snow-mobiling,
ice fishing, skiing and more...
Finnish amateur radio stations are amongst the biggest and best in
the world, too. Search OH8X...
Super-strong communications tower coated in many layers of radial ice, located in Finnish Lapland about 200klm north of the Arctic Circle,
with the sun over the horizon at 1:30pm. Temperature was -35C!
Did you know that in far northern Norway (Tromso) in mid-winter the sky can be pitch-black at 2:30pm, just like midnight in Sydney? Yes, that's mid-afternoon! We took a photo of a church at that time.
The Christmas markets at Tallinn in Estonia in mid-winter at midday.
Yes, the train in the photo works!
Lee and Cameron exhibiting our
wide range of products at a
CCARC Wyong amateur radio
field day several years ago.
Currently, we're not exhibiting
our products at any field day,
we're sorry to say.
Lee in Iceland standing in the valley created by the diverging Eurasian & North American tectonic plates.
The summer holiday Houses of Parliament are in the background.
Lee in a powerful jetboat about to
go underneath the Iguarzu Falls (Argentina/Brazil), which are the largest waterfalls in the world.
Everyone gets soaked...
Lee standing underneath the statue of Christ the Redeemer, which overlooks Rio de Janeiro in Brazil.
Lee pointing to an interesting sign
on a company's van in Colonia, Uruguay. The Uruguyans love
Lee pointing to a declaration
("ACS rules!") which he wrote on a whiteboard at the top of Sugarloaf Mountain, Rio de Janeiro, Brazil.
Lee in Santiago, Chile, with wood
carvings by the Mapuche people.
The Mapuche are the only native people of any country to defeat the Spanish conquistadors in battle -
and they also claimed back some conquered lands!
Copacabana beach, Rio de Janeiro, Brazil.
Permitted equipment for amateur radio use
We have received numerous enquiries lately re permitted equipment for amateur radio use. The W.I.A. has information on this subject at www.wia.org.au/licenses/licensing/amateurequipment/
WARRANTY SERVICE ANNOUNCEMENT
NEW ICOM AND YAESU AMATEUR RADIO TRANSCEIVERS NOW HAVE
5-YEAR PARTS AND LABOUR WARRANTY!!! YOU WILL NEVER, EVER, GET A 5-YEAR WARRANTY ON YAESU ANYWHERE ELSE, THAT'S FOR SURE!
ALL NEW ICOM, YAESU, ALINCO and KENWOOD accessories sold by us (Andrews Communications Systems) are warranted against faults in parts or workmanship for a period of one year from the original purchase date.
This warranty is limited to repairing or replacing only the faulty part/s and
will be void if the equipment has been modified, misused, altered, substituted, damaged or operated outside the specified operating parameters, conditions and duty cycle - and it specifically excludes consequential damage, etc.
Customer-caused or environment-caused or installation-caused damage is
not covered by any warranty, of course. Beware of any non-servicing dealers
who cannot repair any high-tech amateur transceivers, even though they may falsely claim they are authorised to do so.
Please do NOT write <fragile> on anything you send to us as doing so greatly increases the risk of damage. Please try to "double-box" all items sent to us.
Beware of "backyard" dealers (i.e. dealers with no store-front) who may not offer any warranty, as they claim "private sale". Many of those dealers will not guarantee in writing that any product they sell is genuinely new.
NOTE: Warranty repairs are completed by us at no cost to our customers - of course! Simply include a copy of your receipt and a note describing the fault condition and your contact details, such as your name, address, phone number and email address (if available) when sending the product to us. We retain two of Australia's best amateur radio technicians. We have excellent service information, including service information which is dealer-restricted. Our numerous worldwide suppliers support us to the absolute maximum.
Proudly supporting amateur radio to the maximum on a commercial basis by providing the lowest prices, stocking the widest range of products and introducing the longest warranties - since the 13th of December, 1976.
Please choose products carefully as we do not refund if you incorrectly choose. We do not sell products on a trial, test, evaluation or approval basis. Approved product returns will incur a restocking fee of 20% plus all other relevant costs. We import specially ordered products only after full payment is received. Please ensure you order the correct and appropriate product/s in order to avoid additional costs and delays in supplying you the correct and appropriate product. When ordering software please ensure you order the software that is applicable to your radio or telescope. When ordering plugs please tell us to which coaxial cable type/model/size you intend fitting them.
We require 100% payment "up-front" for accessories and parts which we must specially import for you - once we confirm we can supply those products.
A sales receipt copy must accompany each warranty claim
Include your name, address, email and phone number
CHARGEABLE SERVICE ANNOUNCEMENT
We offer the following policies regarding chargeable repair servicing;
1. We only repair products that were originally purchased new from us less than than 10 years ago. We do not repair anything older than 10 years.
2. A repair form is not required. Simply tell us your name, address, phone number and state the fault with the product prior to sending us the product.
3. We normally do not charge a fee for those repairs not completed.
4. Our service warranty is for a period of three months from the date of completion of repairs and applies only to those part/s of products we repair.
5. We do not repair any radios which are more than 15 years old!
6. Our labour charge is A$160.00 per hour inc. GST and it is charged in 1/2 hour increments. Our minimum charge is A$80.00 inc. GST, i.e. 1/2 an hour.
8. We do not provide quotes. We work to pre-agreed limits or estimates.
No-one complains about our service charges - or our servicing expertise, hi!
9. We normally do not charge an inspection fee, but there are exceptions.
10. We reserve the right to limit the quantity and type of products accepted.
11. Our repair success rate is around 99%. It is not 100% because some parts can be impossible to obtain or the product is uneconomical to repair.
12. We repair to original factory specifications, or better! Sadly, some competitors don't realise that many products can be easily upgraded by us.
13. We no longer repair any AM CB, SSB/AM CB or UHF CB radios!
14. Our technicians will only repair products on a chargeable basis or on a warranty basis which have been sold by us. If not sold by us, we won't repair.
15. Chargeable repairs which are sent to our excellent technicians for repair will attract a minimum A$60 charge when found to be faultless during testing.
16. In most instances, around 90% of chargeable repairs are successfully completed for less than A$150 - including parts, labour and GST. Repairs which require RF output/driver, PLL (etc.) devices increase the repair cost.
17. We will not accept repairs for which a customer imposes an unrealistically low cost limit. E.g. a limit of $50 to repair an all-mode all-band transceiver.
18. We reserve the right to refuse, or accept, any chargeable repairs.
19. Warranty repairs are limited to rectifying manufacturers' faults in parts or workmanship. Warranty cover is NOT insurance cover! Acts of God are not warranty covered. We don't offer any warranty replacement guarantees.
LEE'S BASIC RADIO NOTES
4-pin 20A DC lead 6-pin 20A DC lead 3-pin AC IEC lead
Please ensure your DC-operated transceiver is connected properly and in the
correct polarity to an appropriate DC output power supply (i.e. of correct
voltage, of sufficient current capacity, of good-regulation and is adequately and properly filtered), otherwise your transceiver may be
damaged or not switch on! Customer-caused damage due to customers connecting an
inappropriate power supply to any product is not covered by any warranty.
Rectifying such customer-caused damage will be on a fully chargeable basis!
Your AC-operated transceiver will be severely damaged if you try powering it from a DC power source. Conversely, your DC-operated transceiver will be severely damaged if you try powering it from an AC source! If you purchase a transceiver and suitable power supply from us please ensure you connect the power supply's DC output to the transceiver's DC input.
If your AC-only transceiver has a very low current DC output socket fitted for powering that transceiver's optional accessories, then do NOT try powering your AC-only transceiver by connecting an external DC power supply to this low DC current output socket!! Doing so will cause severe damage, which is not covered by any warranty, of course! Linear amplifiers do NOT have a DC or AC power output socket fitted for powering a transceiver, of course!
When adding an accessory in-line with your transceiver's coaxial cable, such as an swr/rf meter or linear amplifier, please ensure you use a short length of coaxial cable lead (with plugs fitted) to connect that accessory in-line. The optimum length of a relatively short coaxial cable for use within amateur, commercial, marine and CB radio bands is fully accepted as being 90cm (3 ft.) long. This fact has been proven worldwide countless thousands of times.
Please note that most automatic antenna tuners (ATUs) which are built into
commercially manufactured amateur radio transceivers have a somewhat limited
impedance tuning range of about 16 ohms to 150 ohms, i.e. up to 3:1 swr. As
the antenna's capacitive reactance or inductive reactive increases then the
ATU's tuning range reduces.
In these cases, if the antenna's swr is <3:1 the ATU may not tune, or have
Do NOT transmit, say 200W, of RF carrier into an antenna which is rated to safely accept a maximum of only, say 65W of RF carrier. The antenna will most probably be damaged, along your transmitter or amplifier due to the antenna overheating, or arcing, etc. The antenna's SWR will almost certainly increase dramatically and may go up to an unacceptably high level!
The same situation applies when transmitting in SSB mode, such as if you transmit many hundreds of watts p.e.p. of RF power in SSB mode into an antenna rated to safely accept a maximum of, say 130W p.e.p. SSB. These situations are similar to placing a 3-tonne load into a vehicle rated to safely accept a maximum load of 1-tonne and then expect no damage to the vehicle will result! NEVER transmit more RF power into an antenna than the safe maximum RF power rating of the antenna. Any damage caused will void any warranty on your transmitter, transceiver and/or amplifier, as such damage will be deemed to have been caused solely by the operator.
We recommend installing a 4:1 balun between your transceiver and antenna if you plan to erect a wire type antenna, as such antennas often have a high impedance feed point. Even if your transceiver has an internally fitted ATU or you have an external ATU, using a 4:1 balun will allow a smooth intermediary impedance transformation, therefore making it easier for your ATU to tune. Most modern external ATUs have CPU/relay selected fixed capacitors and inductors. Some ATUs will tune from 6~900 ohms!!
If you have, e.g. a 2m long inductively loaded vertical antenna tuned for,
say 10m, but you want to operate it on 80m then your transceiver's inbuilt
ATU will probably NOT be able to reduce the apparent swr to less than
2:1. Never transmit into an swr of greater than 2:1 as device damage may
Please do not transmit when you discover your coaxial cable is full of water or your antenna's balun is open circuit or your antenna's beta match is not connected - resulting in an swr >6:1 and very poor receiving performance!!!
An antenna tuner reduces apparent swr. It cannot rectify antenna problems.
We recommend you carefully read the specifications printed in your new transceiver's handbook before you assume your transceiver is not performing. The RF output of many HF SSB transceivers is not exactly 100W per band on SSB/CW. Also, the RF carrier output should be much lower than 100W in AM mode. Peak RF power output on AM is 4 times the RF carrier power output. So, set the RF carrier output level to 25% of peak RF output, to allow undistorted 100% modulation when transmitting in AM mode.
Please be careful to not drive 50W of RF power into amplifiers which accept a
maximum RF input power level of only, say 5W. Please do not cut and
re-terminate coax patch leads into shorter lengths than we supply
(especially as per your order), as doing so may cause serious matching,
tuning and instability problems with your transceiver and amplifier. Please
note that desensitization will likely occur if you have two antennas spaced
horizontally within 1~2m of each other and you transmit into one antenna
(e.g. on UHF) whilst receiving on the other antenna (e.g. on VHF) at the
Please do some technical research before making conclusions/assumptions.
Did you know that we received thirty-two (32) Yaesu radios for repair under Yaesu factory warranty after we automatically became a fully authorised Yaesu factory-direct sales AND service dealer? Our fully qualified, highly skilled and super knowledgeable radio technicians successfully repaired 90% of them within 3 weeks, with the remainder repaired after we received parts.
We require full payment "up-front" for any/all parts orders as we are
finding increasing numbers of customers are ordering parts from us and other
suppliers simultaneously, then cancelling their orders with us if other
suppliers can supply faster or cheaper. Any/all parts orders we receive are
irrevocable!Most 50~100W RF power transistors are A$50~A$100 ea.
Please note that radio manufacturers around the world must order their parts from parts manufacturers 3 months or more in advance. For some specialised parts, we must wait 3 months to be supplied those parts.
Please do not keep telling us you can buy whatever cheaper from eBay and other auction websites, as we have known this since the internet started up.
We often check our major competitors' websites for products and prices!
Remember, customer-caused or environment-caused damage is not covered by any
warranty! If you have questions in this regard then please ask us.
This includes (but not limited to) reverse polarity and overvoltage
This is similar to someone filling up their petrol car with diesel then claiming warranty cover when the engine becomes damaged due to their actions!
Please confirm change of address with us well in advance of such a change.
Please note that we have most extensive radio knowledge and experience,
so we can easily assist you. Please don't assume we have little
INSURANCE AND SHIPPING NOTES
Insurance cover for goods in transit is available from us for only $2 per $100 value of goods. Please advise us if you require this option when ordering.
Please consider insurance because we are not responsible for loss of
parcels or damage sustained by parcels - the carrier is responsible! We
do pack well!
Please do NOT write <fragile> on anything you send to us as doing so greatly increases the risk of damage. Please try to "double-box" all items sent to us.
Please note that you must pay for the cost of sending your radio
and/or accessories back to you. It is the purchaser's responsibility and
at the purchaser's expense under warranty and non-warranty repair conditions to pay
for freight/postage both to-and-from the repairer. Btw, we are receiving an increasing number of
radios and accessories being sent to us under warranty claim which
prove to be faultless.
Please ensure the product you purchase will actually fit into, or onto, your vehicle. Some long and/or bulky products cannot be carried by some cars. Again, this is only a suggestion, not a directive. We do not sell products on a trial, evaluation, test or approval basis. We are not responsible for your change of mind, such as if you purchased a product that you now don't want.
We pioneered express delivery service over 40 years ago! It is not unusual for customers to receive products within 12~18 hours of placing an order...
We provide what is most probably the fastest and best mail order service
for amateur radio, CB radio, telescope and binocular products in
Our generous "Free freight Australia wide" offers apply only to destinations within continental Australia and the island of Tasmania. Others excluded.
Beware of any dealers who cannot, or
will not, guarantee in writing that the so-called "new" amateur radio
transceivers they sell are, in fact, genuinely new!! Also, some offer only a
very short term warranty - or NO warranty!!
Some dealers have NO service department and almost zero stock...
These are the main reasons why some dealers' amateur radio transceiver prices can be lower than storefront dealers' prices! Some dealers obtain so-called new transceivers from friends - who may have used them for months!!
Some dealers' so-called new transceivers are more expensive than our guaranteed brand new transceivers. This is particularly amusing to us when we hold that manufacturer's exclusive/sole importing/servicing dealership...
Unlike some dealers, we have virtually all of our website-listed guaranteed brand new amateur radio transceivers actually in stock almost all of the time. We continually show stock status on our website. It is most evident on some dealers' websites that they must keep very few transceivers in stock, as very few transceivers are shown as actually being "In Stock".
***ATTENTION NEW ZEALAND AMATEUR RADIO OPERATORS***
WE ARE THE ONLY YAESU FACTORY-AUTHORISED AMATEUR RADIO AND AIRBAND RADIO SALES AND SERVICE DEALER FOR NEW ZEALAND!!
THERE HAS NEVER BEEN A BETTER TIME TO BUY MOST
AMATEUR RADIO PRODUCTS FROM ANDREWS COMMUNICATIONS!
AS WE ARE AUTHORISED ICOM AUSTRALIA DEALERS WE ARE
ALLOWED TO SELL ICOM PRODUCTS ONLY WITHIN AUSTRALIA.
We have regularly attended New Zealand amateur radio field days and have often air-freighted stock in for those field days. We greatly appreciate the response we receive from our valued New Zealand customers, every time!
We sold at the 2009 Wellington Radio Expo in Upper Hutt, which was held
on Saturday, 28th March, 2009 and we thank all those who purchased from us!
We have airmailed, air-freighted and sea-freighted thousands of amateur radios, receivers, accessories, etc., to New Zealand over the past 34 years!
Please tell us by which transport method you want your shipment sent to you. Do not assume we will send it by any particular method. We mostly airmail shipments to NZ. We can sent shipments by virtually any transport method you nominate. We are happy to send you freight quotes - just ask us.
Why wait weeks or months for delivery and pay high prices in New Zealand for your new transceiver, then be forced to settle for only a one year warranty? Please keep in mind that NZ GST is normally payable on shipments of NZ$400 and up in declared value.
We do NOT undervalue any goods/shipments. Please don't ask us to do so!
Orders over A$200 in value receive priority processing.
Please remember to add A$25 for our bank's handling fee when sending funds to our bank (Westpac), such as by T/T, by bank draft, etc.
Our minimum charge for airmailing products to New Zealand is A$26.
Airmailed parcels average one week delivery time to New Zealand. Please
note that due to ourselves being appointed authorised Icom Australia
dealers we are allowed to sell Icom products only within Australia.
We accept payments only in Australian dollars - including by credit card, etc.
Please ensure you have sufficient funds or credit when ordering by credit card as we no longer phone overseas to advise customers of failed transactions.
Also, please double-check your credit card details, etc., before ordering!
Please read them to us correctly and don't tell us your EFTPOS card details.
Please ensure your fax machine is operating when requesting us to fax you.
You are responsible for freight both ways when sending us warranty repairs.
Please ensure you quote your correct name, etc., when placing orders.
Please check with your local freight and customs agent to determine all the costs involved in importing the product/s you may want into New Zealand before placing an order with us, in order to save us both time and trouble...
Your credit card provider will apply the cost of your purchase from us to your credit card account
in NZD at the prevailing exchange rate on the
day they debit your account. We do not know the exact NZD amount they
We do not have any order forms. Please contact us direct to order products.
New Zealand customers MUST pay freight costs both ways (i.e. from NZ to AUS and from AUS to NZ) for ALL repairs and MUST also pay for ALL incidental costs, such as those possibly from New Zealand or Australian Customs, etc.
Please do some research re which products you may be interested in
purchasing, as that often saves a lot of time and effort for both of us.
This advice also applies to Australian customers, too! We accept only
Australian currency. We do not accept NZD currency or any other currencies,
Please try not to change your mind re the product, payment or delivery, etc.
Doing so may cause problems, e.g. delaying the shipment, higher costs, etc.
Australia Post offers three services beyond airmailing; signature upon delivery, tracking and "extra cover" (insurance). These services are; Express Courier International Merchandise, Express Courier International Documents and simply Express Post International. These services cost more than the basic airmailing cost. See www.auspost.com.au for more detailed information.
Express airmail shipments to New Zealand require the NZ customer's mobile phone number, so that Australia Post can SMS details to the NZ customer.
SYDNEY 23CM REPEATER NEWS
A new and well-located high power 23cm repeater was recently installed on the Optus/Citadel Tower, 799 Pacific Highway, Chatswood, NSW. Its output frequency is 1273.2MHz and its input frequency is 1293.2MHz. Power output is 30W! Its 4.5dB gain antenna comprises four "in-line" vertically stacked dipoles. Compton, VK2HRX, Stuart, VK2ZX and WICEN made this happen!!
Compliments (unsolicited) recently received...
We receive many compliments annually and publish them from time to time.
Lee, VK2ANS, says Australians should be proud to know that we have Ninja, shark fighting, Rubik's cube, drone racing, etc., world champions.
Beth, VK2AO, said she is very happy with our service, super-wide range of products, super-competitiveness, service back-up and advice. 02/12/11.
Gary, VK2ZKT, said by email on 26-03-12;
"I just wanted to say what fantastic, friendly and swift service I received from your staff for the purchase of the coaxial switch and swr meter. The goods arrived overnight to my address in country NSW. Well done. The swr meter is fantastic and the coaxial switch from Avair is well built. Andrews has excelled yet again".
Graeme said by email on 06-08-13;
"Hi Lee, a big thank you to you mate, amp going well, nicely placed 20 - 30 watts out for the radio and a nice clean 400 watts out...and a huge hug from the Missus too, hi - so that's for you, too! All the very best now, Graeme".
Alan said by email on 29-05-14;
Hi Lee, I wish to thank you for the very fast service in relation to my order which I placed only yesterday. It arrived here in good order early this morning. It's been some time since we met. It was about 1977, when your store was located in Maroubra. During the years, I have always relied on you to provide me with my communications equipment, including Yaesu, Kenwood, Icom and Alinco, which I am happy to say have all served me well. Wishing you and your business all the best for the future. Regards, Alan.
Mike in New Zealand said by email on 02-12-14...
My DR-635T radio turned up here today safe and sound and I'm rapt!
I've un-packed it and everything is where it should be.
The radio is actually a wee bit smaller than I'd imagined it to be, but that's just me.
Hey, thank you very much for a really painless purchase from you guys. Like I said earlier in the piece, I'm always quite hesitant about buying stuff from overseas places, but this has been a breeze.
Dennis said by email on 04-02-15...
Hello Cameron and Lee, Just wanting to say "thank you" for your time and your "as always" excellent service while emailing you guys with regards to my purchase of the Uniden BCD-536PT scanner. Having dealt with you guys since the early 1980s, I always remember going into Lee's tiny shop at Maroubra, which was filled from floor to roof with dozens and dozens of CB radios, linear amplifiers, antennas, power supplies, etc., in order to purchase the latest CB radio first thing on a Saturday morning. I'm very happy knowing the excellent service I received back then is still the same excellent service that is given to customers today!! Thanks for your help, Dennis.
Gary said by email on 07-03-17...
Hi, Lee. Just a quick note to thank you and the team at the shop for the fast sales and delivery of my recent purchases. I ordered a bhi NES10-2 Noise Reduction speaker late in the afternoon and the speaker was at the front door the very next day. A few days prior I ordered some ladder line and that also arrived overnight from your shop to me located in country NSW.
It just goes to show that it is all about STOCK and you absolutely live up to that claim as the biggest in the business. Very happy customer. Thank you. Regards. Gary, Bellingen.
We receive many compliments annually and publish some of them from time to time..
MOST IMPORTANT CONSUMER INFORMATION
NEW QUAD-BAND (10m/6m/2m/70cm), TWIN-BAND AND
HIGH POWER MOBILE AMATEUR RADIO TRANSCEIVERS!!!
Outstanding cross-mod. and inter-mod. performance! Inc. DTMF mic.
Andrews Communications was indeed instrumental in creating increased benefits for Australian and New Zealand amateurs in many areas!
We are the reason why radio amateurs enjoy low prices on radios
We introduced ALL of the longer warranty periods on ALL the major brands
of amateur radios - and we hold more stock than any amateur radio
ALL our competitors were forced to extend warranty periods due to us.
We are the reason why Australian and New Zealand radio amateurs enjoy LONGER warranty periods on all major brands of amateur radio transceivers.
We were instrumental in persuading numerous Chinese radio manufacturers
to produce amateur radio transceivers - for the benefit of amateurs
worldwide! In fact, some are now directing all of their research and
development efforts into the field of amateur radio. Most will promote
their own brand worldwide!!
Andrews Communications is Australia's ONLY fully factory-authorised sales AND service importer/dealer for numerous world-class manufacturers, such as Yaesu, Alinco, AOR, Alpha, bhi, etc. We are a fully authorised sales AND servicing importer/dealer for many amateur radio product manufacturers! Yes, you can shop with absolute confidence at Andrews Communications!
Andrews Communications is Australia's ONLY fully factory authorised sales AND servicing importer/dealer for various telescope manufacturers, too!
We continue to firmly believe we provide the best amateur radio repair service in Australia, since 1976! Our super-successful repair rate (>99%) in repairing well over 25,000 amateur radios and related products over the past 41 years is well known in the amateur radio community, world-wide.
Lee has also super-successfully (>99% success) repaired thousands of radios, linear amplifiers, power supplies, etc., over the past 50+ years, too!
An amateur radio importer has repeatedly told Ross Keogh at Strictly Ham
P/L to "pull his head in", by stopping his criticising of them on social media!!
ICOM owners are absolutely delighted with our ICOM authorised dealership appointment. ICOM Australia approached us due to our excellent sales & service history. We have already received many congratulations re our ICOM appointment! All our customers are extremely happy with our appointment.
We have super successfully serviced ICOM products for over 41 years to >99% success rate!! No other authorised Icom Australia amateur radio dealer comes close to our absolutely outstanding Icom servicing history!!
We have just received yet another email report re a super-shonky amateur radio dealer who deliberately undervalues products sent to New Zealand and declares them as "warranty returns" so their NZ customers pay far less than the correct amount of NZ customs duty and/or GST. Talk about shonky...!!!
We have also received a few reports that the same super-shonky dealer has been refunding his customers from his own personal cheque account, not his business bank acount. Is that an illegal practice, or shonky, at the very least? He's told us several times that he won't put any more money into the business, so we can only assume he now has so little money in the business that he just can't afford to refund anyone from his business bank account!!
Would you be quite happy to buy from an amateur radio dealer who has no proven professional servicing record whatsoever and delights in whiling away his time placing derogatory ravings on major social media websites against his own suppliers?? Would you be happy to buy from some shonky dealer who has falsely claimed on their website to be an authorised servicing dealer for a major Japanese amateur radio manufacturer? These questions are not to undermine any dealers but for everyone to reconsider buying from any shonky, dodgy, sneaky, vindictive, recalcitrant, (etc) amateur radio dealers.
Quirkily, such a dealer can take several weeks to despatch orders, even when ordered products are in stock the whole time! Yes, that dealer has NOT taught us anything good or worthwhile that we didn't already know, but they have certainly taught us in many ways how to NOT operate a business, hi!
So much for going into business to teach others how to run their business!
Oh, I noticed on Facebook that a certain most self-adulating Melbourne dealer claims to have had some input into the recently reduced pricing of Icom IC-7610 and IC-7300 transceivers. In fact, nothing could be further from the truth! Icom Australia makes their own decisions and doesn't consult any dealer whose dealership may be on a "knife-edge". I had a good laugh. As far as I'm aware, there's no time limit re the IC-7300's reduced price!
This dealer claims to be Australia's largest authorised amateur dealer. However, sadly, this tiny one-man dealership (yes, only one-man) has delusions of grandeur as he has far less authorised amateur radio importing and dealership agreements than ourselves. Btw, there's still a few positions available on MARS2 (one-way) and it will have a rear escape hatch, too! Great news for Slim, today! Liquid water has been found under ice at the south pole of Mars. Therefore, he could survive a bit longer than expected...
We are a fully authorised Yaesu service centre, along with RF Repairs and JNB Electronics. Yes, you are welcome to send your warranty and non-warranty Yaesu repairs to any of these three fully authorised Yaesu service centres. We are happy to repair radios under warranty...for free, of course!
Yaesu owners are absolutely delighted with our Yaesu warranty service.
We have already received many congratulations re our Yaesu appointment!!!
In fact, ALL of our customers are absolutely delighted with our appointment.
With over 41 years of servicing Yaesu products, our service is the best!!
Lee has been a licensed amateur radio operator since 1967. He has successfully repaired thousands of radios (99% success rate), built scores of antennas and made dozens of high power linear amplifiers (to 4kW o/p), etc.