Australasia's No.1 and largest amateur radio dealer!
We stock and sell far more amateur radio equipment than anyone else in Australasia!
Factory direct importing from dozens and dozens of factories
world-wide.
Mail order specialists. Contact us now by phone, fax or mail to order!
PLEASE NOTE THAT FROM 1st JANUARY, 2012 THE SHOP WILL BE OPEN
MON-FRI 10am to 4:45pm. THE SHOP WILL NOT OPEN ON
SATURDAYS.
WISHING EVERYONE A VERY HAPPY AND PROSPEROUS NEW YEAR!
Prices subject to change without notice due to exchange rate variations.
![]() Lee with Anytone salesperson at the October, 2011, Hong Kong electronics fair. Photographed against Anytone's AT-588UV twinband mobile (etc.). |
![]() Carol Lee of Manson, along with Lee, Cameron and Luke of Andrews Communications and another Manson salesperson, at the October, 2011, Hong Kong electronics fair. We believe Manson produces the
world's best power supplies at most reasonable
prices! |
![]()
Lee with Baojie sales staff at the
Oct. 2011, Hong Kong electronics fair. |
![]()
Lee at the October 2011, Hong Kong
electronics fair with RM
Italy's outstanding BLA-1000
160m-6m 1000W output linear amplifier |
![]()
Lee at KYD's booth during the April, 2011, Hong Kong electronics
fair. |
![]()
Lee at Baojie's booth during the April, 2011, Hong Kong electronics
fair. |
![]()
Lee behind a counter at the ruins of Pompei in Italy. (Dec., 2011). |
![]() Lee at the Burje Khalifa in Dubai - the world's tallest building (828m high). |
![]() Looking towards the afternoon sun (over the horizon) in Finnish Lapland about 250km north of the Arctic Circle at about 2pm during winter. Ambient temperature was -35C. |
![]() Wouxun's new KG-UV-920R 2m/70cm TWINBAND 50W mobile transceiver. Due Jan/Feb, 2012. Lee operated fully working sample transceiver at the Oct., 2011 Hong Kong electronics fair ********************* Lee has been a licensed amateur radio operator since 1967. He has repaired thousands of radios, built scores of antennas and made dozens of high power linear amplifiers, etc. |
WARRANTY SERVICE ANNOUNCEMENT
ALL NEW ICOM, YAESU, ALINCO AND KENWOOD PRODUCTS
SOLD BY US INCLUDE OUR PIONEERING 3-YEAR PARTS AND LABOUR WARRANTIES!!!
ALL NEW ICOM* AMATEUR RADIO TRANSCEIVERS SOLD BY US FROM
11-11-09 INCLUDE OUR PIONEERING 6-YEAR PARTS/LABOUR WARRANTY
YES, OUR THREE-YEAR PARTS AND LABOUR WARRANTIES APPLY TO ALL THE
RESPECTIVE BRANDS' PRODUCTS WE SELL
AND IS NOT LIMITED OR RESTRICTED ONLY TO RADIOS. ALL ACCESSORIES ARE INCLUDED,
TOO!
YES, BEWARE OF THOSE WHO RESTRICT WARRANTIES ON ACCESSORIES!
All new Icom, Yaesu, Alinco and Kenwood equipment sold by us (Andrews
Communications Systems) is warranted against defects in material or
workmanship for a period of three* years from the original purchase date.
This warranty is limited to repairing or replacing only the defective part/s
and is voided if the equipment has been modified, misused, substituted, damaged or operated
outside the specified operating parameters, conditions and duty cycle, etc. Customer-caused
damage is not covered by warranty, of course.
Warranties are not transferable and we don't offer
replacement warranties.
Please do NOT write <fragile> on anything you send to us as
doing so greatly increases the risk of damage. Please try to "double-box"
all items sent to us.
NOTE: Warranty repairs are completed by us at no cost to our customers - of course! Simply include a copy of our receipt and a note describing the fault condition and your contact details when sending the product to us. We retain two of Australia's best amateur radio technicians. We have excellent service information, including service information which is dealer-restricted. Our worldwide suppliers support us to the absolute maximum.
Proudly supporting amateur radio by providing the lowest prices, stocking
the widest range of products and introducing the longest warranties - since
1976.
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CHARGEABLE SERVICE ANNOUNCEMENT
Contrary to those competitors who seem to have draconian chargeable service policies, we offer the following policies regarding chargeable service;
1. We accept faulty products without regard to their original selling source!
2. A repair form is not required. Simply tell us your name, address, phone number and state the fault with the product prior to sending us the product.
3. We normally do not charge a fee for those repairs not completed.
4. Our service warranty is for a period of three months from the date of completion of repairs and applies only to those part/s of products we repair.
5. Our service warranty applies to all products, regardless of their age!
6. Our labour charge is only A$99.00 per hour inc. GST and is charged in 1/2
hour increments. Our minimum charge is A$49.50 inc. GST, i.e. 1/2 an hour.
Why pay A$220.00 per hour for repair service elsewhere?? Yes, A$220/hr.!!
8. We do not provide quotes. We work to pre-agreed limits or estimates.
9. We normally do not charge an inspection fee, but there are exceptions.
10. We reserve the right to limit the quantity and type of products accepted.
11. Our repair success rate is around 97-98%. It is not 100% because some parts can be impossible to obtain or the product is uneconomical to repair.
12. We repair to original factory specifications, or better!
13. We recommend you don't send your radios or amplifiers to major importers for repair or testing without first checking with us. You may pay far too much.
14. We no longer repair AM CB radios.
Don't you be fooled into paying greedy factory subsidiaries far too much for chargeable repair service - just because you didn't buy the product from them or one of their dealers - or because you think other radio technicians might not be able to repair the product. Actually, there are many good radio technicians in Australia who will repair radios at a reasonable cost and who rarely refuse to repair radios! Factory subsidiaries are often the "odd man out" in this regard, hi! No-one complains about our chargeable service costs, hi!Yes, we don't charge A$220.00 per hour (inc. GST) - that's for certain.
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INSURANCE AND SHIPPING NOTES
Insurance cover for goods in transit is available from us for only $2 per $100 value of goods. Please advise us if you require this option when ordering.
Please consider insurance because we are not responsible for loss of
parcels or damage sustained by parcels - the carrier is responsible! We
do pack well!
Please do NOT write <fragile> on anything you send to us as
doing so greatly increases the risk of damage. Please try to "double-box"
all items sent to us.
We will normally post warranty-repaired products from us back to you in Australia at our expense. It is your responsibility and expense to send/bring faulty products to us. In Australia, it is normally the purchaser's responsibility and expense under warranty conditions to pay for freight/postage both ways.
Please note that we will charge you for the cost of sending your radio
and/or accessories back to you - if they are found not to be faulty
under warranty conditions. We are receiving an increasing number of
radios and accessories being sent to us under warranty claim which
actually
prove to be faultless.
Please ensure the product you purchase will actually fit into, or onto,
your vehicle. Some long and/or bulky products cannot be carried by some
cars. Again, this is only a suggestion, not a directive. We do not sell
products on a trial, evaluation, test or approval basis. We are not
responsible for your change your mind, such as if you purchased a product
you now don't want.
We provide what is most probably the fastest and best mail order service
for amateur radio, telescope and binocular products in Australia...
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***ATTENTION NEW ZEALAND AMATEUR RADIO OPERATORS***
We have regularly attended New Zealand amateur radio field days and have often air-freighted stock in for those field days. We greatly appreciate the response we receive from our valued New Zealand customers, every time!
We attended the 2009 Wellington Radio Expo in Upper Hutt, which was held
on Saturday, 28th March, 2009 and thank all those who purchased from us!
Most new amateur radios purchased from us include our 3 year warranty!
We have airmailed, air-freighted and sea-freighted thousands of amateur
radios, receivers, accessories, etc., to New Zealand over the past 34
years!
Why wait weeks or months for delivery and pay high prices in New Zealand
for your new transceiver, then be forced to settle
for only a one year warranty?
E.g. We can airmail you a new Icom IC-7200 to New Zealand for A$1250, without Australian GST and including airmail costs!
Adding NZ GST of 15% makes a total of A$1437, i.e. about NZ$1900. Why
pay the RRP (Ridiculous Retail Price) of NZ$2500+ prevailing in NZ and not
get our 6 year warranty?
Airmailed parcels average one week delivery time to New Zealand.
Strangely, Icom NZ won't accept NZ amateurs importing Icom amateur
radios, even though NZ is a western country which pioneered parallel
imports! Is that why they sell under 1/10th the amount of Icom amateur radios
compared to us?
We accept payments only in Australian dollars - including by credit
card, etc.
Please ensure you have sufficient funds or credit when ordering by
credit card as we no longer phone overseas to advise customers of failed
transactions.
Also, please double-check your credit card details, etc., before
ordering!
Please ensure your fax machine is operating when requesting us to fax
you.
You are responsible for freight both ways when sending us warranty
repairs.
Please do some research re which products you may be interested in
purchasing, as that often saves a lot of time and effort for both of us.
This advice also applies to Australian customers, too! We accept only
Australian currency. We do not accept NZD currency or other currencies,
sorry.
Please try not to change your mind re the product, payment or delivery,
etc.
Doing so may cause problems, e.g. delaying the shipment, higher costs,
etc.
Australia Post offers three services beyond airmailing; signature upon
delivery, tracking and "extra cover" (insurance). These services are;
Express Courier International Merchandise, Express Courier
International Documents and simply Express Post International. These
services
cost more than the basic airmailing cost. See
www.auspost.com.au for more detailed information.
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Compliments recently received...
We receive many compliments annually and publish them from time to time.
Beth, VK2AO, says she is very happy with our service, super-wide range of products, super-competitiveness, service back-up and advice. 02/12/11
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Lee's blog continues ad infinitum and ad nauseam...
NEW QUAD-BAND (10m/6m/2m/70cm), TWIN-BAND AND
DUAL-BAND
HIGH POWER MOBILE AMATEUR RADIO TRANSCEIVERS COMING SOON!!!
Dualband hi-power BJ-UV55 mobile transceiver just arrived...A$249 !!
Outstanding cross-mod. and inter-mod. performance! Inc. DTMF mic.
Andrews Communications was indeed instrumental in creating increased benefits for Australian and New Zealand amateurs! Amateur radio factory subsidiaries are here to make a profit. They are not here for a holiday or for their health. Many would love to force parallel importers out of the market so they can maximise their profits and market control. Many will not sell to heavy discounters. Therefore, many heavy discounters became parallel importers!!
We were instrumental in persuading numerous Chinese radio manufacturers
to produce amateur radio transceivers - for the benefit of amateurs
worldwide! In fact, some are now directing all of their research and
development efforts into the field of amateur radio. Most will promote
their own brand worldwide!!
We work closely with Wouxun and many other Chinese amateur radio
manufacturers to assist them in developing new amateur radio
transceivers.
We travel overseas many times each year to our existing suppliers - and
to seek new products and suppliers at shows/fairs. Do other dealers
do this?
We introduced ALL of the longer warranty periods on all the major brands
of amateur radios - and we hold more stock than any amateur radio
competitor!!
All our competitors were forced to follow us - re extending
warranty periods.
Almost all of our product upgrade suggestions are adopted by
manufacturers!
We are the reason why radio amateurs enjoy low prices on radios
and more.
Thank goodness for parallel importers. Without them, we'd all pay far
more!!
E.g. Icom's IC-706MkIIG was over A$3600 RRP when it was introduced.
Nice parallel importers slashed its price to around A$1200. That's one third
of RRP!!
We are the reason why radio amateurs also enjoy a 6 year warranty on Icom amateur radios sold by us and (only) a 5 year warranty from Icom Australia - along with relatively low prices. In fact, most amateur radio importers are scared to increase prices because they know we'll then sell even more, hi!
We hope to see you at the upcoming Central Coast Amateur Radio Field Day, which will be held at Wyong Racecourse on Sunday, 26th February, 2012.
Most factory subsidiary imported amateur radio transceivers are proven
to be overpriced in the Australian marketplace, as factory subsidiaries'
dealers often pay more for amateur radio transceivers than parallel
importers' sale prices!!
Factory subsidiary imported and parallel imported amateur radios
are made in the very same factories. Those radios are then sent off to
different countries.
We've been waiting over 35 years for anyone to tell us of any
difference/s...
Luckily, the three main amateur radio dealers don't even need to make a
profit selling amateur radios as one has sold greasy old car parts for
20 years, one claims to have won millions by gambling and another
imports container loads of telescopes by seafreight. Amateurs have never
been luckier in this regard!
We repair over 1,000 amateur radios and related products annually to
factory specifications. Some "big mouth" competitors may be good at
repairing lawn mowers and old cars but we seriously doubt they can repair
any amateur radios, themselves. They simply send warranty repairs
to factory subsidiaries.
Well, do you really believe a wrecking yard can repair hi-tech amateur
radios?
In fact, we challenge all our amateur radio competitors to repair
any amateur radios, antenna tuners and power supplies to factory specs., by
themselves!
Actually, we're still waiting (and waiting) for "big mouth" competitors to claim they
repair any radios, themselves. The same applies re extending warranties.
We believe we could be waiting a lifetime for those claims to be
advertised...
We can repair amateur transceivers which factory subsidiaries can't, or
won't, repair. We have access to dealer-restricted service information,
as well!
We will never, ever, accept being treated poorly due to our super
discounting.
We report to the ACCC competitors who practise resale price maintenance.
Fortunately, parallel importers don't need approval from
factory subsidiaries to import and sell products - so you pay less
and enjoy true competition!
All of our major competitors are at the mercy of factory
subsidiaries regarding pricing and warranty servicing of Icom, Yaesu and
Kenwood amateur radios.
Therefore, you must accept whatever pricing and warranty service they
offer - no matter how uncompetitive! This includes repair service costs,
of course.
Due to the generally uncompetitive nature of competitors, we simply
cannot keep up with the huge demand for amateur radios and accessories -
whew!!
Yes, unprofessional competitors have helped us quintuple our radio
sales!!