Andrews Communications

Australasia's No.1 and largest amateur radio dealer! We stock and sell far more amateur radio equipment than anyone else in Australasia!

ALL-NEW AMATEUR RADIOS AND ACCESSORIES FROM JAPAN, HONG KONG AND CHINA JUST RELEASED - SEE ALINCO & ANDREWS SECTIONS...

Factory direct importing from dozens and dozens of factories world-wide.

*** SIX (6) YEAR genuine Australian warranty applies to all new Icom amateur radio transceivers we sell from 11-11-09! *** New! Wanhua W5600 2m 5W handheld boasts commercial radio performance...A$99 *** New! TYT TH-UVF1 2m/70cm super-sensitive commercial-performance DTMF dual-band handheld...A$199 (Bluetooth option arriving soon) ***

Mail order specialists. Contact us now by phone, fax or email to order!

Prices subject to change without notice due to exchange rate variations.

Super-heavy duty communications towers photographed by Lee, looking towards the sun (over the horizon) near Ivalo, Finnish Lapland, about 230klm north of the Arctic Circle, at 2pm on 6th January, 2010. Temperature was -35 degrees C. Yes, all communications systems continued to operate perfectly.

WARRANTY SERVICE ANNOUNCMENT

ALL NEW ICOM, YAESU, ALINCO AND KENWOOD PRODUCTS SOLD BY US INCLUDE OUR PIONEERING 3-YEAR PARTS AND LABOUR WARRANTIES!!!

ALL NEW ICOM* AMATEUR RADIO TRANSCEIVERS SOLD BY US FROM
11-11-09 INCLUDE OUR PIONEERING 6-YEAR PARTS/LABOUR WARRANTY

YES, OUR THREE-YEAR PARTS AND LABOUR WARRANTIES APPLY TO ALL THE RESPECTIVE BRANDS' PRODUCTS WE SELL AND IS NOT LIMITED OR RESTRICTED ONLY TO RADIOS - ALL ACCESSORIES ARE INCLUDED, TOO! YES, BEWARE OF THOSE WHO RESTRICT WARRANTIES ON ACCESSORIES!

All new Icom, Yaesu, Alinco and Kenwood equipment sold by us (Andrews Communications Systems) is warranted against defects in material or workmanship for a period of three* years from the original purchase date. This warranty is limited to repairing or replacing only the defective part/s and is voided if the equipment has been modified, misused, substituted, damaged or operated outside the specified operating parameters, conditions and duty cycle, etc. Customer-caused damage is not covered by warranty, of course.

Please do NOT write <fragile> on anything you send to us as doing so greatly increases the risk of damage. Please try to "double-box" all items sent to us.

Many prices were very low at the recent Wyong Hamfest - and many have stayed low!! Check our prices for amateur radio transceivers and accessories!

The question of so-called authorised dealer status goes back many years to when some factory subsidiaries refused to supply dealers who discounted!!!
We work very hard at beating all competitors' prices. Tell us ones we missed.

We have received many reports over the past 33 years from customers that factory subsidiary warranty repair quality can be questionable, at times. In fact, we are receiving an increasing number of faulty radios which factory subsidiaries either can't, or won't, repair - or have repaired inadequately...

We're surprised that some delusional dealers are still in love with factory subsidiaries, when those subsidiaries make 50-100% profit and their dealers make 5-10% profit! Yes, dealers are quite bitter about being charged "retail"!

Newsflash! Melbourne competitor "wimps out", yet again! A one-man radio shop has withdrawn most prices for their amateur radio transceivers from their website due to intense competition. Maybe they should (again) beg factory subsidiaries for lower prices so they can compete. Then, again, why should they stoop to beg when they can easily afford to sell amateur radios cheaper!
They can legally import radios and sell them even cheaper without losing their existing dealerships through illegal/restrictive action by aggressive factory subsidiaries. Yes, we educate poorly educated and/or illiterate dealers daily...

Actually, Australian amateur radio enthusiasts have never had it better, as prices have never been lower, quality has never been higher and product range has never been greater. Yes, major dealers don't even need to sell radios to stay in business! One has sold greasy old car parts for 20 years, one claims to have won megadollars through gambling, one makes far more money through mortgage brokering and one sells huge amounts of telescopes, etc.

NOTE: Warranty repairs are completed by us at no cost to our customers - of course! Simply include a copy of our receipt and a note describing the fault condition and your contact details when sending the product to us. We retain two of Australia's best amateur radio technicians. We have excellent service information, including service information which is dealer-restricted. Our worldwide suppliers support us to the absolute maximum.

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CHARGEABLE SERVICE ANNOUNCEMENT

Contrary to those competitors who seem to have draconian chargeable service policies, we offer the following policies regarding chargeable service;

1. We accept faulty products without regard to their original selling source!

2. A repair form is not required. Simply tell us your name, address, phone number and state the fault with the product prior to sending us the product.

3. We normally do not charge a fee for those repairs not completed.

4. Our service warranty is for a period of three months from the date of completion of repairs and applies only to those part/s of products we repair.

5. Our service warranty applies to all products, regardless of their age!

6. Our labour charge is only A$99.00 per hour inc. GST and is charged in 1/2 hour increments. Our minimum charge is A$49.50 inc. GST, i.e. 1/2 hour.

8. We do not provide quotes. We work to pre-agreed limits or estimates.

9. We normally do not charge an inspection fee, but there are exceptions.

10. We reserve the right to limit the quantity and type of products accepted.

11. Our repair success rate is around 97-98%. It is not 100% because some parts can be impossible to obtain or the product is uneconomical to repair.

12. We repair to original factory specifications, or better!

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MANY THANKS TO THE MID NORTH COAST AMATEUR RADIO GROUP (MNCARG), GARY AND CAROL RYAN AND ALL THOSE WHO ATTENDED THE RECENT MNCARG RADIO EXPO AT COFFS HARBOUR. IT WAS A GREAT FIELD DAY, WITH GOOD ATTENDANCE, GOOD FOOD AND MANY SALES...

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Proudly supporting amateur radio by providing the lowest prices, stocking the widest range of products and introducing the longest warranties - since 1976.

Insurance cover for goods in transit is available from us for only $1 per $100 value of goods, although we charge $2 per $100 value of goods when goods are express mailed. Please advise us if you require this option when ordering.

Please consider insurance because we are not responsible for loss of parcels or damage sustained by parcels - the carrier is responsible! We do pack well!
Please do NOT write <fragile> on anything you send to us as doing so greatly increases the risk of damage. Please try to "double-box" all items sent to us.

Please note that we will charge you for the cost of sending your radio and/or accessories back to you - if they are found not to be faulty under warranty conditions. We are receiving an increasing number of radios and accessories being sent to us under warranty claim which actually prove to be faultless.

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***ATTENTION NEW ZEALAND AMATEUR RADIO OPERATORS***

We regularly attend New Zealand amateur radio field days and often airfreight in stock especially for those field days. We greatly appreciate the response we receive from our valued New Zealand customers - every time!

We attended the 2009 Wellington Radio Expo in Upper Hutt, which was held on Saturday, 28th March, 2009 and thank all those who purchased from us!

Most new amateur radios purchased from us include our 3 year warranty!
We have airmailed, airfreighted and seafreighted to New Zealand for 32 years!

Why wait weeks or months for delivery and pay high prices in New Zealand for your new transceiver, then be forced to settle for only a one year warranty?

E.g. We can airmail you a new Icom IC-7200 to New Zealand for A$1200 (with bonus 23A p/s), without Australian GST and including airmail costs. Adding NZ GST of 12.5% makes a total of A$1350, i.e. about NZ$1687. Why pay the RRP (Ridiculous Retail Price) of NZ$2500 in NZ and not get our 6 year warranty???

Please send warranty repairs to us in Sydney at your expense. We will send them back to you at our expense after warranty repairs have been completed successfully.

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CENTRAL COAST AMATEUR RADIO HAMFEST 2010 was held on Sunday, 28th February, 2010 at Wyong Racecourse. Andrews Communications, the Ultra-Ultra Super Mega Store absolutely blitzed all the Hamfest competitors, as promised! We exhibited the biggest, best, largest, most massive, mega-star range of product ever seen in the history of the Hamfest!!! The Hamfest was hosted by the Central Coast Amateur Radio Group (CCARG), whom we thank for doing a splendid job, overall!

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Lee "walking on water" (the frozen Baltic Sea) near Helsinki, Finland, on 3rd January, 2010!