Andrews Communications

Australasia's No.1 and largest amateur radio dealer! We stock and sell far more amateur radio equipment than anyone else in Australasia!

Factory direct importing from dozens and dozens of factories world-wide.

*** New Baojie BJ-UV55 dualband high power amateur mobile transceiver shipment just arrived!! *** New 2m/70cm 5W/4W dualband amateur radio handheld transceivers with DTMF --> WOUXUN new KG-UV6D...A$169 --> TYT TH-UVF1...A$129 --> Baojie BJ-UV88...A$129 --> Baojie BJ-UV99...A$149 *** FREE mailing Australia-wide continues for ALL new amateur radio transceivers we sell!! *** ALL-NEW WOUXUN KG-UV920R, VERO VR-6600 and ANYTONE AT-588UV 2m/70cm mobile amateur radio transceivers due soon!! *** SIX (6) YEAR genuine Australian warranty on all new Icom amateur radio transceivers we sell from 11-11-09! Why settle for any less?? ***

PLEASE NOTE THAT FROM 1st JANUARY, 2012 THE SHOP WILL BE OPEN MON-FRI 10am to 4:45pm. THE SHOP WILL NOT OPEN ON SATURDAYS.

WISHING EVERYONE A VERY HAPPY AND PROSPEROUS NEW YEAR!

Lee with Anytone salesperson at the October, 2011, Hong Kong electronics fair. Photographed against Anytone's AT-588UV twinband mobile (etc.).	Carol Lee of Manson, along with Lee, Cameron and Luke of Andrews Communications and another Manson salesperson, at the October, 2011, Hong Kong electronics fair. We believe Manson produces the world's best power supplies at most reasonable prices!
Lee with Baojie sales staff at the Oct. 2011, Hong Kong electronics fair. Baojie's new BJ-UV55 dualband mobile transceiver is shown at top right.	Lee at the October 2011, Hong Kong electronics fair with RM Italy's outstanding BLA-1000 160m-6m 1000W output linear amplifier
Lee at KYD's booth during the April, 2011, Hong Kong electronics fair. Lee is holding KYD's new UV-5H and UV-100 dualband amateur radios.	Lee at Baojie's booth during the April, 2011, Hong Kong electronics fair. Baojie's new BJ-UV55 is on the right. Main BJ-UV55 shipment just arrived!
Lee behind a counter at the ruins of Pompei in Italy. (Dec., 2011).	Lee at the Burje Khalifa in Dubai - the world's tallest building (828m high).
Looking towards the afternoon sun (over the horizon) in Finnish Lapland about 250km north of the Arctic Circle at about 2pm during winter. Ambient temperature was -35C.	Wouxun's new KG-UV-920R 2m/70cm TWINBAND 50W mobile transceiver. Due Jan/Feb, 2012. Lee operated fully working sample transceiver at the Oct., 2011 Hong Kong electronics fair ******************* Lee has been a licensed amateur radio operator since 1967. He has repaired thousands of radios, built scores of antennas and made** dozens of high power linear amplifiers, etc.

WARRANTY SERVICE ANNOUNCEMENT

ALL NEW ICOM, YAESU, ALINCO AND KENWOOD PRODUCTS SOLD BY US INCLUDE OUR PIONEERING 3-YEAR PARTS AND LABOUR WARRANTIES!!!

ALL NEW ICOM* AMATEUR RADIO TRANSCEIVERS SOLD BY US FROM
11-11-09 INCLUDE OUR PIONEERING 6-YEAR PARTS/LABOUR WARRANTY

YES, OUR THREE-YEAR PARTS AND LABOUR WARRANTIES APPLY TO ALL THE RESPECTIVE BRANDS' PRODUCTS WE SELL AND IS NOT LIMITED OR RESTRICTED ONLY TO RADIOS. ALL ACCESSORIES ARE INCLUDED, TOO! YES, BEWARE OF THOSE WHO RESTRICT WARRANTIES ON ACCESSORIES!

All new Icom, Yaesu, Alinco and Kenwood equipment sold by us (Andrews Communications Systems) is warranted against defects in material or workmanship for a period of three* years from the original purchase date. This warranty is limited to repairing or replacing only the defective part/s and is voided if the equipment has been modified, misused, substituted, damaged or operated outside the specified operating parameters, conditions and duty cycle, etc. Customer-caused damage is not covered by warranty, of course.
Warranties are not transferable and we don't offer replacement warranties.

Please do NOT write <fragile> on anything you send to us as doing so greatly increases the risk of damage. Please try to "double-box" all items sent to us.

NOTE: Warranty repairs are completed by us at no cost to our customers - of course! Simply include a copy of our receipt and a note describing the fault condition and your contact details when sending the product to us. We retain two of Australia's best amateur radio technicians. We have excellent service information, including service information which is dealer-restricted. Our worldwide suppliers support us to the absolute maximum.

Proudly supporting amateur radio by providing the lowest prices, stocking the widest range of products and introducing the longest warranties - since 1976.

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Contrary to those competitors who seem to have draconian chargeable service policies, we offer the following policies regarding chargeable service;

2. A repair form is not required. Simply tell us your name, address, phone number and state the fault with the product prior to sending us the product.

4. Our service warranty is for a period of three months from the date of completion of repairs and applies only to those part/s of products we repair.

6. Our labour charge is only A$99.00 per hour inc. GST and is charged in 1/2 hour increments. Our minimum charge is A$49.50 inc. GST, i.e. 1/2 an hour.
Why pay A$220.00 per hour for repair service elsewhere?? Yes, A$220/hr.!!

11. Our repair success rate is around 97-98%. It is not 100% because some parts can be impossible to obtain or the product is uneconomical to repair.

13. We recommend you don't send your radios or amplifiers to major importers for repair or testing without first checking with us. You may pay far too much.

Don't you be fooled into paying greedy factory subsidiaries far too much for chargeable repair service - just because you didn't buy the product from them or one of their dealers - or because you think other radio technicians might not be able to repair the product. Actually, there are many good radio technicians in Australia who will repair radios at a reasonable cost and who rarely refuse to repair radios! Factory subsidiaries are often the "odd man out" in this regard, hi! No-one complains about our chargeable service costs, hi!Yes, we don't charge A$220.00 per hour (inc. GST) - that's for certain.

Insurance cover for goods in transit is available from us for only $2 per $100 value of goods. Please advise us if you require this option when ordering.

Please consider insurance because we are not responsible for loss of parcels or damage sustained by parcels - the carrier is responsible! We do pack well!
Please do NOT write <fragile> on anything you send to us as doing so greatly increases the risk of damage. Please try to "double-box" all items sent to us.

We will normally post warranty-repaired products from us back to you in Australia at our expense. It is your responsibility and expense to send/bring faulty products to us. In Australia, it is normally the purchaser's responsibility and expense under warranty conditions to pay for freight/postage both ways.

Please note that we will charge you for the cost of sending your radio and/or accessories back to you - if they are found not to be faulty under warranty conditions. We are receiving an increasing number of radios and accessories being sent to us under warranty claim which actually prove to be faultless.

Please ensure the product you purchase will actually fit into, or onto, your vehicle. Some long and/or bulky products cannot be carried by some cars. Again, this is only a suggestion, not a directive. We do not sell products on a trial, evaluation, test or approval basis. We are not responsible for your change your mind, such as if you purchased a product you now don't want.

We provide what is most probably the fastest and best mail order service for amateur radio, telescope and binocular products in Australia...

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We have regularly attended New Zealand amateur radio field days and have often air-freighted stock in for those field days. We greatly appreciate the response we receive from our valued New Zealand customers, every time!

We attended the 2009 Wellington Radio Expo in Upper Hutt, which was held on Saturday, 28th March, 2009 and thank all those who purchased from us!

Most new amateur radios purchased from us include our 3 year warranty!
We have airmailed, air-freighted and sea-freighted thousands of amateur radios, receivers, accessories, etc., to New Zealand over the past 34 years!

Why wait weeks or months for delivery and pay high prices in New Zealand for your new transceiver, then be forced to settle for only a one year warranty?

E.g. We can airmail you a new Icom IC-7200 to New Zealand for A$1250, without Australian GST and including airmail costs! Adding NZ GST of 15% makes a total of A$1437, i.e. about NZ$1900. Why pay the RRP (Ridiculous Retail Price) of NZ$2500+ prevailing in NZ and not get our 6 year warranty?

Airmailed parcels average one week delivery time to New Zealand. Strangely, Icom NZ won't accept NZ amateurs importing Icom amateur radios, even though NZ is a western country which pioneered parallel imports! Is that why they sell under 1/10th the amount of Icom amateur radios compared to us?

We accept payments only in Australian dollars - including by credit card, etc.
Please ensure you have sufficient funds or credit when ordering by credit card as we no longer phone overseas to advise customers of failed transactions.
Also, please double-check your credit card details, etc., before ordering!
Please ensure your fax machine is operating when requesting us to fax you.
You are responsible for freight both ways when sending us warranty repairs.

Please do some research re which products you may be interested in purchasing, as that often saves a lot of time and effort for both of us. This advice also applies to Australian customers, too! We accept only Australian currency. We do not accept NZD currency or other currencies, sorry.
Please try not to change your mind re the product, payment or delivery, etc.
Doing so may cause problems, e.g. delaying the shipment, higher costs, etc.

Australia Post offers three services beyond airmailing; signature upon delivery, tracking and "extra cover" (insurance). These services are; Express Courier International Merchandise, Express Courier International Documents and simply Express Post International. These services cost more than the basic airmailing cost. See www.auspost.com.au for more detailed information.

Beth, VK2AO, says she is very happy with our service, super-wide range of products, super-competitiveness, service back-up and advice. 02/12/11

NEW QUAD-BAND (10m/6m/2m/70cm), TWIN-BAND AND DUAL-BAND HIGH POWER MOBILE AMATEUR RADIO TRANSCEIVERS COMING SOON!!!

Dualband hi-power BJ-UV55 mobile transceiver just arrived...A$249 !!
Outstanding cross-mod. and inter-mod. performance! Inc. DTMF mic.

Andrews Communications was indeed instrumental in creating increased benefits for Australian and New Zealand amateurs! Amateur radio factory subsidiaries are here to make a profit. They are not here for a holiday or for their health. Many would love to force parallel importers out of the market so they can maximise their profits and market control. Many will not sell to heavy discounters. Therefore, many heavy discounters became parallel importers!!

We were instrumental in persuading numerous Chinese radio manufacturers to produce amateur radio transceivers - for the benefit of amateurs worldwide! In fact, some are now directing all of their research and development efforts into the field of amateur radio. Most will promote their own brand worldwide!!

We work closely with Wouxun and many other Chinese amateur radio manufacturers to assist them in developing new amateur radio transceivers.
We travel overseas many times each year to our existing suppliers - and to seek new products and suppliers at shows/fairs. Do other dealers do this?

We introduced ALL of the longer warranty periods on all the major brands of amateur radios - and we hold more stock than any amateur radio competitor!!
All our competitors were forced to follow us - re extending warranty periods.
Almost all of our product upgrade suggestions are adopted by manufacturers!

We are the reason why radio amateurs enjoy low prices on radios and more.
Thank goodness for parallel importers. Without them, we'd all pay far more!!
E.g. Icom's IC-706MkIIG was over A$3600 RRP when it was introduced. Nice parallel importers slashed its price to around A$1200. That's one third of RRP!!

We are the reason why radio amateurs also enjoy a 6 year warranty on Icom amateur radios sold by us and (only) a 5 year warranty from Icom Australia - along with relatively low prices. In fact, most amateur radio importers are scared to increase prices because they know we'll then sell even more, hi!

We hope to see you at the upcoming Central Coast Amateur Radio Field Day, which will be held at Wyong Racecourse on Sunday, 26th February, 2012.

Most factory subsidiary imported amateur radio transceivers are proven to be overpriced in the Australian marketplace, as factory subsidiaries' dealers often pay more for amateur radio transceivers than parallel importers' sale prices!!
Factory subsidiary imported and parallel imported amateur radios are made in the very same factories. Those radios are then sent off to different countries.
We've been waiting over 35 years for anyone to tell us of any difference/s...

Luckily, the three main amateur radio dealers don't even need to make a profit selling amateur radios as one has sold greasy old car parts for 20 years, one claims to have won millions by gambling and another imports container loads of telescopes by seafreight. Amateurs have never been luckier in this regard!

We repair over 1,000 amateur radios and related products annually to factory specifications. Some "big mouth" competitors may be good at repairing lawn mowers and old cars but we seriously doubt they can repair any amateur radios, themselves. They simply send warranty repairs to factory subsidiaries.
Well, do you really believe a wrecking yard can repair hi-tech amateur radios?

In fact, we challenge all our amateur radio competitors to repair any amateur radios, antenna tuners and power supplies to factory specs., by themselves!
Actually, we're still waiting (and waiting) for "big mouth" competitors to claim they repair any radios, themselves. The same applies re extending warranties.
We believe we could be waiting a lifetime for those claims to be advertised...

We can repair amateur transceivers which factory subsidiaries can't, or won't, repair. We have access to dealer-restricted service information, as well!
We will never, ever, accept being treated poorly due to our super discounting.
We report to the ACCC competitors who practise resale price maintenance.

Fortunately, parallel importers don't need approval from factory subsidiaries to import and sell products - so you pay less and enjoy true competition!
All of our major competitors are at the mercy of factory subsidiaries regarding pricing and warranty servicing of Icom, Yaesu and Kenwood amateur radios.
Therefore, you must accept whatever pricing and warranty service they offer - no matter how uncompetitive! This includes repair service costs, of course.
Due to the generally uncompetitive nature of competitors, we simply cannot keep up with the huge demand for amateur radios and accessories - whew!!
Yes, unprofessional competitors have helped us quintuple our radio sales!!